Frequently Asked Questions

What Families Ask Us

Every question below has been asked in earnest, usually more than once. There are no foolish questions in grief. There are some unusual ones, and we have kept those too.

Do you offer open-casket viewings?

Yes, condition permitting. Our embalmer can restore a surprising amount of gloss and posture, and most specimens can be presented open-casket. In cases of advanced decline we recommend a closed casket with a framed photograph from a better season.

What counts as a houseplant?

Any plant that lived indoors with you, in a pot, on purpose. We also serve balcony and porch plants without prejudice. Cut flowers are not eligible, as they were never really alive in your care, which is a comfort to some families and not to others.

My plant might not be fully dead. What should I do?

Bring it in. Our staff performs a gentle assessment at no charge, and plants found to be dormant rather than deceased are placed on our 30-day observation shelf. Roughly one in five orchids brought to us is alive. We have learned not to say this too early in the conversation.

Was it my fault?

This is our most common question, and it belongs with Dr. Okafor rather than a FAQ page. What we can say here is that the light in most apartments is worse than anyone believes, and that you are asking the question at all, which matters.

Can I bury my plant in your memorial garden if the service was elsewhere?

Yes. Garden plots may be purchased separately and include the standard headstone. We do ask for documentation of the passing, as we have had incidents involving plants that were, on arrival, simply thirsty.

What do you do with plants that are never claimed?

No plant goes unburied. Unclaimed specimens receive a communal service on the last Sunday of each month, attended by staff. Walt says a few words. The plot is marked "Known Only to the Nursery."

Do you handle very large specimens?

We have buried a nine-foot monstera and once, with permits, an indoor lemon tree. Specimens over eight feet are quoted individually and may require additional pallbearers, which we staff from a list of trusted local men who own dark suits.

Is the successor plant in the Green Return a replacement?

No. Please see our grief counselor's published position on this term. The successor is a continuation, containing the departed in a literal and measurable sense. Families who call it a replacement will be corrected gently, and only twice.

Do you serve artificial plants?

We are asked this more than you would think. Artificial plants cannot die, and so fall outside our care. However, if one has been damaged in a way the family experiences as a loss, our chapel may be rented at the hourly rate, no questions asked, and none answered.

How are the cremains returned?

In the urn of your choosing, within ten days, by hand where possible. The cremains of a houseplant are lighter than families expect. Our director will mention this in advance, because the moment of the handover is not the time to learn it.

A Question We Did Not Answer?

Call us at (555) 016-LEAF, any hour. If it is about an orchid, please read question three first.

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